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Housing Association Services in Chesterfield. This was a project jointly commissioned by Chesterfield Borough Council and local Registered
Social Landlords to assess the nature and quality of RSL service level provision in the Borough,
and to make recommendations for further developing those services. The methods used here included
postal surveys, focus groups, half day beneficiary events and stakeholder and beneficiary interviews.
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Evaluation of the Higher Broughton Housing Group (HBHG). HBHG (now part of
Contour Housing) was set up in the
mid-1990’s to develop joint lettings between Registered Social Landlords, tackle
nuisance, develop joint working with private landlords, provide an analysis of joint
problems and identify research to help solve them, in the Broughton area of Salford.
We were commissioned in late 2000 to evaluate what had been achieved and make
recommendations for further development of the group. This involved stakeholder and
beneficiary consultation, survey work, primary research and liaison with external
bodies, for example Salford City Council and the Housing Corporation.
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Evaluation of RSL Approaches to Tackling Rent ArrearsThis work was commissioned
by a group of North West RSLs and the National Housing
Federation. Drawing on primary research conducted by the RSLs themselves, we produced
a Good Practice Guide that drew out best practice recommendations on how to tackle
RSL rent arrears.
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Evaluation of Partnering in the Rochdale Borough-wide Housing Estate Improvement
ProgrammeThis was a project commissioned by RoFTRA ( Rochdale Federation of Tenants
and Residents
Associations) and funded by an ODPM/CIH grant. The project evaluated the model of social
housing partnering used by Rochdale Boroughwide Housing (the ALMO) in its major housing
improvement programme, and to make recommendations for the future pattern of partnering
in the Borough. The techniques used here included a Borough-wide household survey, two
half day improvement seminars and stakeholder and beneficiary interviews.
The outcome of this work was further developed in a Good Practice Guide:
'Construction Partnering and Tenant Empowerment: how social housing tenants can get the
best out of new approaches to capital programmes'.
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Evaluation of the Liverpool RSL Stock Swap 2002. We were commissioned in 2001/2 to evaluate
the stock swap programme initiated in Liverpool by
Riverside and Liverpool Housing Trust. The outcomes of this project included both a published
Good Practice Guide and a one-day national conference to disseminate its findings.
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